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Thursday, August 21, 2025
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UCDSB restores services after cyber incident

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STAFF WRITER

The Upper Canada District School Board (UCDSB) says the main services affected by a cyber incident in early January have been fully restored, as of Feb. 20.

Wi-Fi is back at all schools, and students can once again log in to their UC accounts, access email and browse the internet, their website states. My Family Room, the board’s online parent portal, is also fully functional. Report cards are being distributed as scheduled, either in student backpacks or through My Family Room for schools piloting the digital system.

Students in e-learning courses have had access since the start of Semester 2. Anyone still experiencing issues with the D2L platform is encouraged to contact their school principal, vice-principal or guidance counsellor.

The restoration follows weeks of disruption after the UCDSB fell victim to a cyberattack on Jan. 6. In a Jan. 22 update, the board confirmed that personal data had been stolen, affecting current and former staff, students, parents, guardians and donors.

The compromised information includes sensitive personal and employment data for staff employed between 1999 and 2024. To mitigate potential risks, the UCDSB has offered affected employees and bursary students two years of free TransUnion credit monitoring. While the board believes the risk of misuse is low, individuals are urged to remain vigilant and report any suspicious activity.

The investigation into the cyberattack continues, and the UCDSB has apologized for the impact on its community. Despite the challenges, the board says it is committed to strengthening security measures to prevent future incidents.

Parents and guardians with concerns are encouraged to contact their local school administration.

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